Welcome to www.manas.com (the WebSite)
Processing of Website users’ Personal Data will take place in Italy in compliance with applicable European legislation and the Personal Data Protection Code (Italian Legislative Decree no. 196 of 30 June 2003), which governs processing of personal data carried out by anyone resident or headquartered in Italy. Websolute spa, with registered office in Pesaro, Italy, Strada della Campanara 15, post code 61122, tax code, VAT number and Pesaro Business Register no. 02063520411 ("Websolute"), is responsible for e-commerce services and sales of products on our Website.
1. Our Policy
2. Who processes the data, how and for what purposes
Websolute is the data controller of www.manas.com user Personal Data processing, designed to manage, fulfil and execute commercial transactions relative to the purchase of products from the website itself ("Purposes"). Websolute decides the Purposes and methods to be used for the above data processing together with the specific tools, including security related ones. Exclusively due to organizational and functional requirements, we have appointed external supervisors for the processing of Website users’ personal data, for purposes strictly connected and linked to the performance of services on the Website, including sales of products. These supervisors have been chosen for their proven capacities, experience and reliability and because they provide adequate guarantees of total compliance with provisions in force regarding processing, including a data security profile. These supervisors process the personal data of our Website users in accordance with instructions given by Websolute.
For a list of the supervisors who process your data, please contact our Client Service or send an email to the following email address: firstname.lastname@example.org.
For the Purposes in question, the purchase process of products from our Website entails collection of Personal Data (for example, name and surname, email address, postal address, phone number) on the order form for sales of products from the Website.
Your personal data are mainly processed electronically and in some instances on paper, for example when processing of your data is necessary to prevent fraud on the Website.
Your personal data will be stored in a form that allows for your identification for the time strictly necessary for the purposes for which they were collected and subsequently processed and, in any case, within the limits of the law. In order to guarantee that your personal data are always correct, updated, complete and pertinent, we invite you to notify any modifications to the following email address email@example.com.
Your data are made available also to third parties, for purposes complementary to and linked with provision of the services you request (for purchase-related transactions for example). For details regarding this aspect, please see paragraph 4 below (To whom we communicate your personal data). You can request and obtain an updated list of the process supervisors at any time by writing to the following email address: firstname.lastname@example.org.
Your data may be communicated to law enforcers or to the legal authorities, for example, as part of the Website’s anti-fraud services, in compliance with the law and if requested. Your data will also be accessible to the processing Supervisors, as indicated in this paragraph and for the purposes specified here. Your personal data will not be transferred abroad, to non-European Union countries that do not ensure adequate levels of privacy protection. Should it be necessary for the Purposes in question, we assure you that transfer of your personal data to non-European Union countries that do not ensure adequate levels of privacy protection, will only take place after prior signing of specific contracts between Websolute and the parties in question, containing adequate clauses for protection of your personal data, in compliance with the law and applicable regulations.
The purposes for which your personal data are acquired are specifically detailed each time in the information notes on the pages that request personal data.
Websolute may process the personal data of third parties communicated directly by users to Websolute, e.g. when the user intends to recommend a service or a product on sale on the Website to a friend or when the user buys a product for delivery to a friend or when the person paying for the product is different from the person receiving the product.
How Does Manas (Websolute) Collect Personal Information?
Generally, you may browse on our website without submitting personal information to Manas. However, in order to provide the information or products you request, we ask for certain personal information.
Additionally, when you contact customer service, we may ask you to provide or confirm personal information so that we can better serve you.
There are circumstances in which we automatically receive and collect personal information from you. The most common of these circumstances include:
Like many online retailers, Manas uses “cookies,” small data files stored on your computer's web browser, or other passive means of data collection. Cookies are used to personalize your visit, remember your preferences, help place your order or to enhance your shopping experience and online browsing. You can adjust your web browser to accept or reject cookies.
We use 'pixel tags' (small graphic images also called web beacons or clear gifs) or similar technologies to monitor the effectiveness of our web site and our marketing and advertising campaigns. We track information in the aggregate about your visit like the web pages you view, the links you click on, and the time you spend on a page. We use this information to track the effectiveness of our advertising and marketing campaigns. We also track our e-mail campaigns in the aggregate to determine whether recipients opened the e-mail and what links they clicked on.
3. Failure to provide personal data and consequences
For the Purposes in question, you must provide Websolute with your personal data, namely your name and surname, email and postal addresses, and phone number.
Some of these data may be indispensable for meeting legal obligations or regulations or for provision of other services you have requested from the Website.
Failure to provide any of the mandatory data, marked with an asterisk (*) on the Website, could make it impossible to fulfil a product purchase order or to correctly meet legal obligations or regulations. Failure to provide data may therefore represent, depending on the case in question, a legitimate justified reason for not fulfilling a purchase contract for products on the Website or supplying services via the Website.
Providing further Personal Data to Websolute other than the mandatory data, is not, on the other hand, obligatory and does not affect the purchase of products from the Website.
4. To whom we communicate your personal data
Personal data may be made available to third parties who, as Processing Supervisors, carry out specific services on behalf of Websolute or communicated to other parties receiving data collected by Websolute, who process the data autonomously solely to fulfil purchase contracts for products on the Website (for example payment operators, for carrying out credit/debit card payment services) and only when this purpose is not incompatible with the aims for which your data were collected and subsequently processed and, in any case, in compliance with the law.
Personal data will not be communicated, transferred or, in any other way, transmitted to third parties, without prior notification to users and their specific authorization, when required by law.
5. How we collect your data on the website
Websolute collects personal data and other information during online Website registration processes or when order forms for the purchase of products on the Website are sent in to complete ecommerce transactions. These data are processed by Websolute within the limits and purposes explained in the information notes presented to the user in the specific data collection section.
6. Security measures
However, as it is not possible to guarantee that the measures adopted for Website security and transmission of data and information on the Website itself limit or exclude any risk of unauthorized access or dispersal of the data, we invite you to make sure that your computer has updated antivirus software installed to protect data transmission and reception via internet and that your internet service provider has firewalls and anti-spamming filters in place that ensure the security of data transmission via internet.
7. Your right of access to personal data and other rights
You always have the right to receive confirmation of the existence or not of your personal data, even if not yet registered, and communication of the same in intelligible form.
You always have the right to request that Websolute:
· update, modify or, if so desired, integrate your personal data;
· cancel your data, make them anonymous or block any data processed in breach of the law, including data that is no longer necessary for the purposes for which it was collected or subsequently processed;
· provide confirmation that the above procedures have been brought to the attention, also in relation to their content, of those parties or persons to whom said data have been communicated or transmitted, except in the case in which such communication proves impossible or involves means manifestly disproportionate with respect to the right protected.
You will, however, have the right to oppose wholly or in part:
· for legitimate reasons, processing of your personal data, even if pertinent to the purposes of the data collection;
· processing of your personal data for sending out of publicity or direct marketing material or for use in market surveys or for sales offers.
· You can exercise your rights freely and at any time, within the limits of the law, with a request made to Websolute at email@example.com, to which we will send a prompt answer.
8. Children's privacy
Manas's website is not intended for use by children under the age of 13. We do not knowingly collect or solicit any personal information from children under the age of 13 or knowingly allow such persons to register for an online account. Should we learn that someone under the age of 13 has provided any personal information to or on Manas's website, we will remove that information as soon as possible.
9. Links to other third party websites
The Website provides links to these websites with the sole aim of helping users when searching and browsing and to aid hyperlink connections to other websites on the internet. Activation of these links does not imply a recommendation by Websolute to access and browse these websites or any guarantee regarding their content, services or goods they might supply or sell to internet users.
If you would like to receive more information about how Websolute processes your personal data, please write to the following email address: firstname.lastname@example.org. For information regarding your rights and constant updates regarding privacy legislation relative to personal data treatment, we recommend you visit the Italian personal data protection authority website http://www.garanteprivacy.it/
11. Applicable law
The Code guarantees that processing of personal data is carried out with respect for fundamental rights and freedoms, respecting the dignity of the data subject, with particular reference to confidentiality, personal identity and the right to personal data protection.